The corporate solutions arm of Sri Lanka’s premier connectivity provider, Dialog Enterprise, in unison with SimSyn, the platinum partner for 3CX in Sri Lanka, has brought together an unrivalled Hosted Private Automatic Branch Exchange (PABX) solution for Sri Lankan enterprise customers of all scales. With over 20 years of proficiency in delivering enterprise connectivity, attesting to Dialog’s robust reliability, the solution effectively meets all requirements of enterprise communications and this state-of-the-art, scalable, fully fledged Unified Communications (UC) cloud platform is exclusively equipped with Dialog Axiata’s superior connectivity.
Hosted locally at Dialog Enterprise’s IDC Cumulus cloud, the platform facilitates video conferencing, call recording and social media integration APIs in addition to all the standard PABX features. Enterprises can subscribe to 3CX hosted PABX and contact centre services via Dialog Enterprise, enabling their workforce to Work From Anywhere (WFA), thereby addressing the present day concerns of remote working with a scattered employee base comprising of a disparate set of devices and with varied modes of connectivity.
The platform comes along with beneficial out-of-the box integrations, maximum uptime, extensive scalability with economical price plans and minimum upfront investment. Furthermore, the solution is easily manageable requiring no specialized expertise on the part of the enterprise customer. Devoid of any incurring capex, enterprises can now thrive in the world of XaaS (Anything as a Service) without worrying about hardware failures, natural disasters and other such unprecedented events. The focus can, therefore, solely be on the service offered to customers, thereby increasing the service quality and efficiency by multitude.
Keeping abreast with the new normal and business transformation of the day, this enterprise connectivity solution presents customers with the widest coverage, converged play (fixed and mobile), 24×7 support with swift and efficient issue resolution at no additional cost. As such, Dialog Enterprise and SimSyn together are well equipped to effectively cater to all HPABX and HCC requirements of enterprise clientele of any magnitude in Sri Lanka.
