Privacy Policy

General

Simsyn Pvt Ltd, company number PV 81863 and registered office 32/A1/2, Narahempita Road, Nawala, Srilanka (“we”, “us”, or “our”) is committed to protecting and respecting the personal data that we hold. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves and by others. We may use personal data provided to us for the purposes described in this privacy statement or as made clear before collecting personal data.

Personal data is any information relating to an identified or identifiable living person. When collecting and using personal data, our policy is to be transparent about why and how we process personal data.

We process personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose are set out in the relevant sections below.

The personal data that is provided to us is provided either directly from the individual concerned, from a third party acting on behalf of an individual, or from publicly available sources (such as internet searches, Companies House).

Where we receive personal data that relates to an individual from a third party, we request that this third party inform the individual of the necessary information regarding the use of their data. Where necessary, reference may be made to this privacy statement.

We reserve the right to update this Privacy Policy from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible. You are responsible for regularly reviewing this Privacy Policy so that you are aware of any changes to it.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether we use their information in this different manner. We will use information in accordance with the Privacy Policy under which the information was collected.

Data collection and use

Professional services

We provide services to businesses, individuals, and other organisations. The exact data held will depend on the services to be provided.

Where we engage with clients for professional services, we may collect and process personal data to satisfy a contractual obligation. We request that clients only provide the personal data that is required for us to fulfil our contractual obligation.

Why do we process data?

Where data is collected for professional services, it is used for several purposes, as follows:

• Providing services to clients
• Client management
• Administration
• Regulatory compliance

Client management

When communicating with and assessing the needs of clients, personal data may be processed to ensure that their needs are appropriately satisfied.

Administration

To manage and administer our business and services, we may collect and process personal data. This may include (but is not limited to) maintaining internal business records, managing client relationships, hosting events, administering client-facing applications, and maintaining internal operating processes.

Regulatory

To undertake professional services, we may from time to time be required to collect and process personal data to fulfil regulatory, legal, or ethical requirements.

What data is processed?

The data that is processed is dependent on the service that is being provided and on the recipient of this service.

• Services to businesses, non-profits, and other organisations.
• Services to individuals.

How long do we hold data for?

We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected.

Business Contacts

Personal data from our contacts, which covers both potential and prior customers, are held in our customer relationship management tool (CRM tool).

How long do we hold data for?

We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected.

Our people

We collect personal data for our people as part of the administration, management, and promotion of our business activities.

Applicants

Where an individual is applying to work for Simsyn Pvt Ltd, personal data is collected through the application process. Data is often collected through forms on the website.

Security

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential.

Individual rights

Individuals have certain rights over their personal data. If you wish to exercise any of these rights, please send an email to data@simsyn.com.

Children’s Privacy

Our Websites and Services are not directed to anyone under the age of 13. If we learn that we have gathered personal information from anyone under the age of 13 without consent, we will delete that information as soon as possible.