Cloud PBX, sometimes referred to as hosted PBX or virtual PBX, and is an IP-based PBX solution that delivered and accessed entirely via the internet (Or via VPN Connection). Cloud PBX hosts all software and data in the cloud, rather than on a server like digital systems.
Cloud PBX is an internet phone system in which the provider manages both the PBX equipment and the phone services. Your desk phone plugs with a router, and any calls, signaling, and features are processed through a server at the provider’s physical location.
The PBX is in charge of routing incoming calls, allowing call transfers to different extensions, and managing all communication capabilities of your phone system, such as call waiting and voicemail. A call flow, which is a collection of features and rules you apply to a certain phone number, can be used to administer your system.