Outbound Call Center Solution

Dial automatically, reach more potential customers, and convert better leads.

A brilliant and cost-effective Outbound call center solution.

Simsyn Outbound Contact Center is a telephony platform for sales and marketing automation and lead management, so your agents and inside sales organizations can focus on one goal—increasing revenue. You can manage creative outbound campaigns to build your brands and customer loyalty, and open new revenue streams Improve agent training and agent performance.
  • User Friendly Campaign Management System

  • Upload leads in Multiple formats.

  • DNC Number List Management

  • Real-time Reporting and Statistics

  • Campaign Status Management and Scheduling

  • API Integration Support

Improve recovery rates & shorten the collection times with the Simsyn debt recovery Preview Dialer.

  • Automation with CBS (Core Banking System) Integration

  • Real-time visibility combined with robust campaign and agent reports allows you to understand what is going on in the collection center.

  • Resource optimization and employee efficiency is at the heart of every debt collection organization, allowing your wasted time to drop and revenue recovery soar through the roof.

  • Optimized the call answering rates via Random CLI shuffling techniques.

  • Conversational AI-assisted virtual call center agents.

  • Predictive Analysis based Auto adjusting dialing Patterns to improve the recovery rates without compromising the quality of customer service.

  • Spend less time calling and more time chasing down debts.

Trusted by the fastest growing companies:

Boost your Call Center Performance?

Boost your company’s sales by providing superior customer service, increase staff productivity and reduce call costs with 3CX advanced call center features, Exchange/LDAP integration, Salesforce & Dynamics CRM support, cross office presence and better reporting to the standard edition of 3CX Phone System.

How we can help?

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